I mean the little pocket on the side with the orange tape that says "PACKING LIST ENCLOSED".|||I have sent my HP Laptop in twice, I opened the packing list on the outside and all it said was 1 box, and packing support. Take it off, there should be a return UPS sticker in it, make sure you use it over the one on the outside of the box. It has very easy to follow instructions. You should have no problems. Just make sure to include everything they ask for. I always write out a detailed sheet of what is wrong with it and enclose it with the computer.
Hope this helps.
脨an
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